Small-Batch Preparation: Every treat is freeze-dried, prepared, and packaged fresh in small batches. Please inspect all individual packaging labels upon arrival for complete ingredient and nutritional details.
Allergen Warning: Our candies are prepared in a facility that also handles milk, peanuts, tree nuts, wheat, eggs, and soy. Potential cross-contact may occur. Please check individual labels prior to consumption.
Information Collected: When you place an order, we collect your full name, email address, phone number, and delivery address (for shipped orders).
How Information is Used: Your information is used strictly to fulfill, pack, and coordinate nationwide postal delivery or local pickup, and to send order status updates via email or SMS text.
Data Sharing: We do not sell or rent your personal data. Data is processed solely through our fulfillment services and automated order notification systems.
Payment Obligations: Orders placed on the site must be paid within 24 hours via the designated payment link (Venmo, Cash App, or PayPal) matching the generated Order ID. Unpaid orders will be released back to inventory.
Shipping & Handling: All direct shipping orders are packaged carefully to minimize transit wear. Once handed over to the postal carrier, delivery timelines and parcel transit handling are subject to carrier conditions.
No Refunds / All Sales Final: Due to health, food safety, and perishable consumable regulations, we do not offer refunds, exchanges, or returns on any candy products. If there is an issue or concern with your order upon delivery, please contact us with your order details and photos at KreCandy@gmail.com or text (716) 572-7980 so our team can review the situation.
Sales Tax: Applicable state and local sales tax is calculated and added to orders at the final step of checkout.
Local Pickup Window: Candy Shack pickup orders must be claimed within 7 business days of preparation confirmation.